Privacy Policy

What information we keep

When you open and use your account we keep your name, date of birth, address, e-mail, phone number and identity documents. We also store the history of your deposits, withdrawals, bets and bonuses, the device and browser you use, your messages to support and your marketing and cookie choices.

Why we need it

This information lets us run your account, process payments, operate bonuses and our loyalty programme, and answer your questions. It also helps us confirm your identity, protect your account from fraud, offer responsible gambling tools and meet our legal duties.

Marketing

We send news and offers only when you have agreed to receive them. You can change your mind at any time in your account settings or by asking our support team.

Who sees your data

We do not sell personal information. Limited data goes to trusted partners who help us run the casino, such as hosting, payment, identity check and game providers, and to authorities where the law requires it.

Storage and transfers

Your information may be processed in countries other than Australia. When that happens we put safeguards in place to keep it protected. We keep records for as long as we need them or as long as the law asks us to.

Minors

Casiny is for adults only. If we learn that an account belongs to someone under 18, we close it and delete the data.

Contact us about your data

Questions about your personal data can be sent to our support team at [email protected].